Shipping policy

Delivery
Hooked is currently delivering within Toronto Tuesday through Saturday from 2 pm to 6 pm. We cannot guarantee a timed delivery, only delivery within this window.

There is no minimum purchase for delivery.
Delivery within 12 km from our operations HQ is delivered at a rate of $12. Delivery within 12 - 24 km from our operations HQ is delivered at a rate of $30.
Anything outside of the Toronto Delivery Zone can be quoted by a Customer Service Team member. Email customers@ hookedinc.ca

We use couriers within the Greater Toronto Area (GTA) for all online, email and phone orders that are not for in-store or curb-side pickup. If you are placing an order online, please be as specific as possible with delivery instructions in “Delivery Notes” when you are checking out, if required. Likewise, please give us all the important details if you are speaking to a Customer Service team member.

In extreme cases, where you need fish further afield, we have been known to FedEx, LTL, or fly fish to customers as needed, but this would be determined on a case by case basis.  It’s best to email the Customer Service Team should you be working this far from our Toronto based HQ.